Privacy policy

Privacy Policy

Effective Date: July 13, 2026
Last Updated: July 18, 2026

At Vobili, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, make a purchase, create an account, contact us, or otherwise use our services.

By using our website, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following types of information:

Personal Information

This may include:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Account login information
  • Order history
  • Customer support communications

Payment Information

Payments are securely processed through trusted third-party payment providers. Vobili does not store complete credit card or debit card information on our servers.

Device and Technical Information

When you browse our website, we may automatically collect information such as:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Pages visited
  • Date and time of your visit
  • Referral website
  • Website interaction data

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Personalize your shopping experience
  • Prevent fraud and improve security
  • Measure advertising effectiveness

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Process payments
  • Manage returns and refunds
  • Communicate regarding your orders
  • Respond to customer service inquiries
  • Improve our products and services
  • Personalize your shopping experience
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations
  • Send promotional emails and marketing communications where permitted and based on your preferences

How We Share Your Information

We may share your information with trusted third parties that help us operate our business, including:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping carriers and fulfillment providers
  • Marketing and advertising providers
  • Analytics providers
  • Customer support providers
  • IT and website service providers
  • Professional advisers
  • Government or legal authorities where required by law

We may also disclose information:

  • To protect our legal rights
  • To investigate fraud
  • To comply with legal requests
  • During a merger, acquisition, or sale of business assets

We do not sell your personal information for money.

Some advertising or analytics activities may be considered "sharing" or "targeted advertising" under certain privacy laws. Where required by law, appropriate privacy choices will be made available.

Shopify

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

Shopify may process personal information necessary to:

  • Process orders
  • Process payments
  • Detect fraud
  • Provide secure checkout
  • Host our online store
  • Improve platform performance

For more information, please review Shopify's Privacy Policy:

https://www.shopify.com/legal/privacy

Analytics

We may use analytics services, including Google Analytics, to better understand how visitors interact with our website and improve our services.

Analytics providers may collect information such as:

  • Pages viewed
  • Time spent on pages
  • Device information
  • Browser information
  • Approximate location
  • Referral sources

You can learn more about Google Analytics by visiting Google's Privacy Policy.

Marketing Communications

If you subscribe to our newsletter or marketing emails, we may send information about:

  • New products
  • Promotions
  • Special offers
  • Store updates

You may unsubscribe at any time by:

  • Clicking the "Unsubscribe" link in our emails
  • Contacting us directly

Please note that even if you opt out of marketing communications, we may still send important transactional emails regarding your orders or account.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services
  • Complete transactions
  • Maintain business records
  • Resolve disputes
  • Enforce our agreements
  • Comply with legal obligations

When personal information is no longer required, it will be securely deleted or anonymized where appropriate.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete certain personal information
  • Receive a copy of your personal information
  • Restrict or object to certain processing activities
  • Withdraw consent where applicable
  • Opt out of marketing communications

To exercise any applicable privacy rights, please contact us using the information below.

We may request verification of your identity before processing your request.

Do Not Track Signals

Some web browsers offer a "Do Not Track" ("DNT") feature.

Because there is currently no universally accepted standard for responding to DNT signals, our website does not currently respond to these browser signals.

Children's Privacy

Our website and services are not intended for children under the age required to provide valid consent under applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided us with personal information, please contact us so we can promptly remove it.

International Users

If you access our website from outside the United States, your information may be transferred to, stored, and processed in countries that may have different data protection laws than your country of residence.

Where required by applicable law, we take reasonable measures to protect personal information during international transfers.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices
  • Legal requirements
  • Technology
  • Services we provide

Any updates will be posted on this page with a revised Last Updated date.

Your continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, would like to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us:

Vobili

Email: support@vobili.com

Phone: +1 (850) 566-7358

Address:
107 Broughton St
Madison, AL 35756
United States