Shipping policy

Effective Date: September 13, 2026

At Vobili, we are committed to making your shopping experience simple and reliable. Below you’ll find everything you need to know about our shipping and delivery process.

Free Shipping
We provide FREE shipping on all orders to United States, with no minimum purchase required. There are no hidden shipping fees or unexpected charges at checkout.

Order Processing
Orders are processed within 1–2 business days, Monday through Friday, excluding USA public holidays.

Delivery Time
After your order has been processed, delivery typically takes 3–5 business days.

Prices
All product prices are displayed in USD (US Dollars) and will be clearly shown during checkout.

Order Tracking
When your order has been shipped, we’ll send you an email containing your tracking number. Please allow 24–48 hours for tracking information to become available or update.

Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the damaged item and packaging. We will arrange a replacement at no additional charge.

Lost Packages
If your package appears to be lost in transit, please contact us at support@vobili.com. We will work with the shipping carrier to investigate the shipment and help resolve the issue as promptly as possible.